1. What is hausfinde.de? 

hausfinde.de is a verified rental platform that connects tenants and landlords for short-term stays.

We handle verification, matching, digital contracts, and secure escrow payments — so both sides can trust the process. 

2. Is hausfinde.de available outside Hamburg? 

Currently, we’re starting with a pilot in Hamburg. Berlin and Munich are planned for 2026 as we expand city-by-city. 

3. Why focus on verified rentals? 

Because too many people lose money and time to scams or fake listings.

Every tenant and landlord on hausfinde.de completes ID and property verification before they can connect. 

4. Is my data safe? 

Yes. We follow GDPR rules strictly. Verification documents are stored securely and deleted upon request. 

1. How do I find an apartment on hausfinde.de? 

Create your profile, verify your ID, and tell us your preferences.

Our system matches you instantly with verified listings that fit your criteria. 

2. What is an escrow payment? 

Escrow means your rent payment goes into a secure middle account — not directly to the landlord.

The funds are released only when you move in and confirm that everything matches the listing. 

3. What does verification mean for tenants? 

You’ll upload an ID document and a few details that confirm you’re a real person.

This protects both sides and keeps scammers out of the platform. 

4. How do I get verified as a tenant? 

During sign-up, you can upload your ID and basic info (like income proof or university admission). Once approved, your profile gets a “Verified” badge that landlords actually trust. 

5. What if I’m not in Germany yet? 

You can still secure your place safely. Your deposit goes into escrow and is only released once you collect the keys. No one gets paid until you actually move in. 

1. How do landlords list a property?

Register, verify your ownership, and upload your listing details and photos.

Once verified, your property becomes visible to qualified tenants looking for homes in your area. 

2. How do payments work for landlords? 

Tenants pay into escrow.

You’ll receive your payout once you and the tenant confirms move-in — ensuring both sides are protected. 

3. What documents are required for verification? 

You’ll need to upload proof of ownership or a valid rental authorization (for agencies or property managers).

Once approved, your listing gets the “Verified Property” badge tenants trust. 

4. Can landlords trust tenant verification? 

Yes. Every tenant passes ID verification before being matched or allowed to send booking requests.

5. What if my tenant cancels last minute? 

hausfinde.de includes an optional penalty or fallback system: if a verified match cancels too late, they lose their verification status and deposit privileges. 

1. What if the tenant doesn’t show up? 

If a verified tenant cancels or doesn’t move in, their verification status and future escrow privileges are suspended.

You stay protected — no one receives funds unless both sides confirm. 

2. What if the landlord suddenly asks for more money?

If a verified landlord tries to change the deal — like asking for extra rent or deposit after listing — they’re done. Immediate ban. No second chances.

hausfinde.de is built to stay scam-free, not scam-tolerant.

1. What if there’s a problem after I move in? 

If anything doesn’t match the listing, your payment stays safely in escrow until it’s resolved.

Our support team steps in fast — we verify, mediate, and only release funds once both sides confirm. 

2. What if a listing turns out to be fake? 

That’s exactly what our verification system prevents. Every landlord and property is checked before going live. 

If something slips through, no worries — your money never reaches the landlord until you confirm the place. 

1. What is the Hamburg pilot? 

It’s our first live phase, where we test the full hausfinde.de system with real tenants and landlords in Hamburg.

Participants get early access, direct support, and pilot-only benefits. 

2. How much does hausfinde.de cost during the pilot? 

The Hamburg pilot is free for both tenants and landlords.

After launch, we’ll introduce transparent subscription and transaction fees for verified listings — clearly shown before posting or booking. 

3. When will hausfinde.de launch in my city? 

We’re focusing on Hamburg now to ensure quality. If you join the waitlist, we’ll notify you as soon as your city is ready.